Terms & Conditions

This website is operated by SIGNUM. Throughout the site, the terms “we”, “us” and “our” refer to SIGNUM. SIGNUM offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.If you use our online ordering service, we will contact you within three working days to confirm the delivery information.


Submitting an order constitutes acceptance of the following terms, so please read the following terms carefully before confirming your order:


1) Put the product into the shopping cart, on the product details page, put the product in the shopping cart, select the order quantity, and press "Update shopping cart".

2) If you want to view the contents of the shopping cart, just click "Shopping Cart Contents". You can click the "Remove" button to delete any product in the cart.

3) Checkout: If the contents of the shopping cart are correct, please click "Checkout". Then fill in your personal contact information and shipping address. Our website supports Visa, MasterCard, UnionPay, Alipay, WeChat Pay and other payment methods.

4) We are in no way responsible for delayed or lost mail due to incomplete or incorrect addresses.

5) If the customer fails to provide the correct delivery address to receive the goods during delivery, resulting in failure to deliver the goods, the customer needs to bear the cost of delivery again.

6) If you need to change the delivery location, you can email or call (853) 28563576 within 3 working days of the order date, and please provide the order number for follow-up.

7) Limit one delivery location per order.

8) For refunds and returns, please email us before returning the product.

9) The photos of the items are for reference only, we have made every effort to show as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that any color display of your computer monitor will cause chromatic aberration problems

10) The value of all goods are in Hong Kong dollars. The price of the products on the website may be different from that of the SIGNUM store. The price of the product on the website on the day of order shall prevail.

11) Shipping charges for remote areas are negotiable.

12) You shall not use our products for any illegal or unauthorized purpose, nor shall you violate any laws of your jurisdiction (including but not limited to copyright laws) when using the Services.

13) You must not transmit any worm or virus or any destructive code.

14) Violation or breach of any terms will result in immediate termination of your service.

15) The materials on this website are for general information use only and should not be relied upon or used as the sole basis for making decisions, and any reliance on the materials on this website is at your own risk.

16) We are not obligated to monitor, but we do have to edit or remove content that is unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable or that violates intellectual property rights or these Terms of Service.

17) From time to time, we may offer promotions and gifts that may be applicable to any or certain designated purchases made through this website.

18) Free shipping is available for online orders now.


About customs and tax

When ordering from, it is your responsibility to ensure that the product can be legally imported into the destination country. Shipped orders may be subject to import taxes, duties and charges imposed by the destination country. Recipients of international shipments may be subject to import duties, duties, and fees, which are levied once the shipment reaches the receiving country. Consignee must fulfill additional charges for customs clearance; Signum has no control over these charges. Customs policies vary by country; you should contact your local customs for more information. When customs clearance procedures are required, it may cause delays to our original estimated delivery time.



The company reserves the right to revise and revise the selling prices, delivery charges and online shopping terms and conditions from time to time without prior notice; in case of any disputes, the company reserves the right of final decision.

If any provision of these Terms of Service is determined to be illegal, invalid or unenforceable, such provision will still be enforced to the fullest extent permitted by applicable law.

If due to force majeure reasons (including due to natural disasters, fires, floods, accidents, riots, wars, government policies, strikes or circumstances beyond the control of any field), SIGNUM will not be able to provide the services you need accurately, SIGNUM will make every effort solution, but will not assume any responsibility to the user or any third party.


Contact information :

For questions about the terms of service, please send us an email to, thank you for choosing our products and services, and hope you have a pleasant shopping journey.


Statement to protect customer privacy:

SIGNUM Xiaolu One Person Co., Ltd. owns and operates SIGNUM and SIGNUM-related websites and small programs in Macau. We value your privacy and endeavour to maintain the confidentiality of your personal data. This Personal Information Collection Statement ("Personal Information Collection Statement") applies to all products and services we offer and describes how we collect, use and disclose your personal information. We undertake to comply with the requirements of the Macau Personal Data Protection Law (Law No. 8/2005) (“Macau Privacy Law”).

A1. Collection of Personal Data

A.1.1 We take your privacy seriously and have taken steps to ensure that we do not collect more information from you than is necessary for our products and/or services and/or processing of you.
A.1.2 When you browse our website and use our services, including applying for our membership, we may ask you to provide personal data. The personal data we may ask you to provide includes, but is not limited to, title, name, month of birth, telephone number and email address ("Personal Data").
A.1.3 Please note that you are required to provide certain categories of personal data (which will be specified at the time of collection). If you fail to provide any personal data marked as required, we may not be able to provide you with our products or services.

Management requirements for the use of customer information:

A.2.1 If you provide us with any personal data, you authorize us to collect, retain and use your personal data for the following purposes:

a. to process your application for membership in any of our programmes, and to maintain and administer your membership under any of our programmes;
b. Confirm your identity;
c. Confirm your eligibility to participate in our program;
d. Offer you rewards, birthday offers, gift certificates or services under any of our programs or sweepstakes;
e. To provide customer service to you and to respond to your enquiries, comments or requests;
f. To conduct research or statistical analysis to improve our products and services, and for marketing and publicity purposes;
g. provide you with a login account for our website;
h. To make any disclosures for any of the above purposes, or as required by law, or in response to any comments or requests made by you.
A.2.2 You also agree that we may disclose and transfer (whether in Macau or China) your personal data to third-party service providers engaged by us for the following services: (a) data entry services; (b) customer database management services ; (c) customer contact services (whereas service providers may contact you regarding promotions, product awards, gift certificates and award redemption letters and customer service) and (d) secure data handling services (“Third Party Service Providers”) . These third party service providers are under a duty of confidentiality to us and are only permitted to use them for the purposes specified in clause A.2.1 above and not for the purposes of such third party service providers themselves (including direct marketing). your personal data.
A.2.3 When necessary, we may also disclose and transfer your personal data to professional advisers, law enforcement agencies, insurance companies, government and regulatory agencies engaged by us for the purposes specified in A.2.1(i) above and other organizations.
A.2.4 We will only use your name, telephone number, and email address (“Marketing Materials”) to provide you with marketing information about the Services, the above-mentioned products or Services include products and services provided by the following merchants: SIGNUM applet, the above products and services include the following categories: retail boutique, lighting, fashion accessories, home furnishings, furniture.
A.2.5 We may provide aggregate information to third parties for different purposes (including marketing and publicity) without your identity being identified, and may use this information to better understand your needs and to improve and adjust us products and services.
A.2.6 For or in connection with any of the purposes described in clause A.2.1 above, any personal data you provide will be retained by us and may be provided by our authorised staff, any third party services engaged by us or the third party access mentioned in Article A.2.3 above.
A.2.7 We may use 'cookies' on our website in order to:
- make security measures more stringent;
- enable online customers to continue browsing;
- To provide customers with a personalized website;
- Create profiles of online customers or visitors.
B. Right to access or correct personal data
B.1 In accordance with the Macau Privacy Law, you have the right to access the personal data we hold about you and to request correction of your personal data.
If you have any questions about this Personal Data Collection Statement, or if you wish to access or correct your personal data, you may send your request in writing to the following address:
SIGNUM, Rua de Ferreira do Amaral 9A, Macau
Email address:

The copyright is reserved by SIGNUM Co., Ltd. All rights reserved.







+853 2856 3576